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4 Jun 2021

Full-Time Common Services Assistant

Canadian Embassy – Posted by Gulf Entry Jobs Abu Dhabi

Job Description

Job Ref:


Job Title:
Common Services Assistant


AED 165,526 gross per annum


Vacancy type:


Term Details:
This position is a Locally Engaged Staff (LES) position, subject to the Terms & Conditions of Employment for LES in Abu Dhabi, UAE.






Embassy of Canada in Abu Dhabi, UAE


Closing date for applications:
17-06-2021 at 23:59 UTC+1 / GMT+1


Summary of position:
Under the general supervision of the Common Services Officer, the Common Services Assistant is required to provide administrative support in the following service areas in accordance with established policies, guidelines and procedures: finance, human resources, management of information, and documentation of service (s).


Essential qualifications:
Candidates will initially be screened against the Essential Qualifications relating to education, experience and language. All applicants must submit a resume and a cover letter by the closing date. The cover letter must specify, using concrete examples, how the applicant meets the education and experience requirements listed below. Only applicants who clearly demonstrate through their application that they meet the education and experience requirements will be contacted for further assessment.


• Bachelor’s degree from a recognized university; or
• A diploma certifying completion of a college or post-secondary vocational training school program in finance or human resources; and an acceptable combination of work experience in financial or human resources administration.


• Fluency in English (spoken, written, comprehension).


A minimum of three (3) years of recent* and relevant work experience in the following areas in a similar position in an office environment:
• providing general administrative duties including information management or financial support or human resources support; AND
• liaising and working with clients (internal or external).

* “Recent experience” refers to the depth and breadth of experience associated with having performed a broad range of related activities. Accumulated experience that has been acquired within the last 7 years is required. Experience will be assessed on the basis of the scope, the quantity, complexity, diversity of the work performed, and degree of autonomy.

Rated Requirements

The Rated Requirements relating to knowledge, abilities and competencies will also be assessed. Methods of assessment may include, but are not limited to, a written examination, an oral interview, role-play, practical tests, presentations and/or psychometric assessment.

Candidates being considered for the position will be called to undergo an evaluation process that will include an interview. Skills and/or knowledge tests may be conducted prior and/or subsequent to the interview in order to assist the selection board in assessing the applicant’s suitability for the position.


• Administrative and office practices, processes and procedures;
• General accounting principles and procedures; and
• General human resources principles and procedures.


• Advanced office computer software skills, including in Microsoft Outlook, Excel, and Word;
• Ability to multitask, prioritize, and work under pressure to meet deadlines;
• Attention to detail, data accuracy, and a high standard of quality control;
• Analyze and interpret information quickly and efficiently, and provide advice and recommendations;
• Discretion and respect for privacy; integrity, sound ethical and moral principles;
• Flexibility and adaptability;
• Intercultural proficiency – the ability to interact effectively and respectfully with people from diverse cultures;
• Team player with a positive attitude, able to work within a hierarchy; and
• Client Focus while respecting established policies.


Asset Qualifications:
Preference may be given to candidates who meet the Asset Qualifications. Where applicable, candidates must clearly demonstrate how they meet any asset qualifications in their cover letter and CV.

• Proficiency in French and/or Arabic (reading, writing, and speaking);
• Educational qualifications or professional certifications in the areas of Human Resources or finance;
• Experience working for a diplomatic mission or an international organization; and
• Knowledge of SAP or other enterprise financial software.


Organizational Needs:


Operational Requirements:
• Ability and willingness to work overtime when operationally necessary (compensated, normal working hours are 37.5 hours per week);
• Vacation time, particularly during March and April, may be restricted due to operational requirements.


Condition(s) of Employment:
• Able to obtain and maintain a Government of Canada Reliability Status clearance or Security Clearance;
• Must be a resident of the UAE during the time of hire and eligible to work in UAE; and
• Must hold a valid Diplomatic ID, UAE work permit, or no impediments to obtaining one.


Area of selection:
Open to (1) external applicants (with a valid work/residency permit and residing in the UAE during the assessment period and covering the entire period of employment requested. In addition, the selected candidate must provide a local address and phone number as proof of UAE residence); (2) employees occupying an indeterminate or term position at the Embassy of Canada in Abu Dhabi or the Consulate General of Canada in Dubai; and (3) adult dependants of Canada Based Staff assigned to the Embassy of Canada in Abu Dhabi or the Consulate General of Canada in Dubai, any of whom in these three categories meet all of the essential qualifications and whose applications are received by the closing date. The Canadian Government is an equal opportunities employer and welcomes applications from diverse sections of the community. Candidates will be considered on merit. Note: Relocation expenses will not be paid in any circumstance; Candidates with tourist or visit visa not eligible.


Important Notes:
How to apply

• Please follow the link and complete the online application form.
• Candidates are also required to upload (1) CV and (2) a cover letter, in English or French. Applications which do not include all of the requested documents or information will be rejected.
• Short-listed candidates will be asked to provide at least 2 recent references and proof of their residence status. The successful candidate will be asked to provide us with a clean police certificate and credit report to obtain the necessary Reliability
Status clearance.
• Candidates who are unable to submit their application due to technical difficulties must report these to: CSDPDHHumanResources/[email protected] prior to the closing date. Failure to so will result in the application being rejected.

Important notes

• Only applications submitted in one of the official languages of Canada will be accepted (English or French).
• Candidates are entitled to participate in the recruitment process in the official language of their choice and to indicate their preferred official language in their application.
• Communication for this process will be sent via email. It is the responsibility of the candidates to ensure accurate contact information is provided and updated as required.
• Candidates who apply to this vacancy should include an email address that accepts email from unknown users and regularly check their email, including spam folder.
• Reference checks will be sought for candidates that reach interview stage and may form part of the selection process.
• The Embassy of Canada in Abu Dhabi does not reimburse any travel costs to and from interviews/exams nor does it reimburse any relocation costs.
• Dependents of Canadian diplomats with an impending assignment to the Embassy of Canada to the UAE or the Consulate General of Canada in Dubai will be considered as residents for the purpose of the area of selection.
• Candidates requiring any special assistance in attending exams or interviews are requested to inform us.
• The results of this recruitment process may also be used to establish an eligibility list of qualified candidates for similar openings at the Embassy of Canada in Abu Dhabi or the Consulate General of Canada in Dubai, which might arise in the 12 months following the completion of this recruitment process.
• If you have any questions at any stage of the recruitment process, please send an email to: CSDPDHHumanResources/[email protected]

How to Apply

Click here to Apply

Job Categories: Customer Service. Job Types: Full-Time. Job Tags: Common Services Assistant.

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